ISTA Personnel Solutions South Africa is a global BPO company partnering with a U.S.-based client in the healthcare sector. We are seeking an experienced and highly professional Medical Biller with a strong background in the U.S. healthcare industry to join our remote team.
To excel in this role, you must have in-depth knowledge of U.S. medical billing software and a strong understanding of U.S. medical insurance policies.
PLEASE NOTE THE FOLLOWING:
Responsibilities:
Preparing and submitting billing data and medical claims to insurance companies
Ensuring each patient’s medical information is accurate and up to date
Preparing bills and invoices and document amounts due to medical procedures and services
Verify insurance coverage and eligibility
Communicate with healthcare providers regarding billing practices
Follow up on unpaid claims and denials
Ensure compliance with healthcare industry regulations and guidelines
Maintain patient confidentiality and privacy
Maintain accurate records on customer interactions, transaction, feedback, etc.
Collaborate with colleagues and different departments to resolve complex issues
Provides customer support through different communication channels (Phone, email, chat)
Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services
What we are looking for in a candidate:
If you are not contacted within 14 working days, please consider your application unsuccessful.
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