Job Description

Job Seekers, Please send resumes to [email protected]

Skills:

• The ideal candidate will have deep experience identifying, collecting, and organizing large amounts of technical content across many disparate groups, bringing knowledge to bear in automated processes.
• Experience as curator of technical information (standard operating procedures, work instructions, job aids, technical manuals) with a large complex organization.
• Ability to perform technical writing as well as guide other tech writers.
• Experience with Industry standard content management and knowledge automation solutions (Confluence, Service Now, or other content management systems (CMS) and content management databases for ECM and WCM).
• Experience/knowledge with Infrastructure patching or Security Vulnerability management.

Required:

• Technical Writing Experience.
• Skilled in organizing large volumes of content across teams and platforms.
• Proficient in CMS tools like Confluence, ServiceNow, ECM/WCM platforms.
• Understands how to automate and optimize knowledge workflows.
• General understanding of server infrastructure, patching, and security operations.

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