Job Description

• Maternity Leave position - Full-time, fixed-term contract to December 2025

• Competitive salary on offer + Not-for-Profit Salary Packaging

• Join a values-oriented Human Rights Organisation

About Us:

For over 50 years Melba Support Services has been providing services to people with disability that focus on supporting people to dream big, embrace life and do what they choose and value. Melba is firmly grounded in upholding human rights and recognises that part of living a happy, healthy life is being independent and being able to do the things that bring us joy.  Melba won the 2023 National Disability Award for Excellence in Service Quality.

About the Role:

As part of our Outcomes team in Gippsland, you will lead the team delivering services in one of our residential homes in Bairnsdale. You will work alongside people we support, their families/guardians and staff to ensure that the people we support receive the highest level of care. 

You will work with an incredibly supportive, knowledgeable, and committed Operations Manager who is there to support you. In addition, you will be supported and coached by our Practice Quality and Safeguards team, who are experts in Zero Tolerance, human rights-based Positive Behaviour Support, and a person-centred approach.

This is a Supported Independent Living house caring for 3 individuals with both intellectual and physical disabilities. Operating under a sleepover model on a fortnightly rotating roster, this home requires tailored support, including behaviour support, mealtime assistance, manual handling, allergy management, bowel care and medication administration.

Responsibilities:

• Supervise the operations of the Supported Independent Living service with regular reporting to the Operations Manager

• Manage all aspects of team performance including rosters, performance management, records management, quality, and compliance

• Lead and plan support for people with disabilities within their home and community, based on the goals of individual support plans

• Support initiatives that allow for individual choice, control and independence within their shared home environment

• Advocate within the broader community for inclusion, participation, and respect for rights for supported people

• Convey information to people we support and their families to help meet daily needs and plan support for future requirements

• Administer medication treatments, therapies or seek assistance according to protocols

Requirements

Qualifications and Experience:

• Must hold or be working towards an Advanced Diploma of Community Sector Management or equivalent qualification.
• Experience and knowledge in the field of disability and ability to apply policies and processes.
• Specialised and contemporary understanding of disability and an ability to apply this theoretical knowledge to client support.
• Understanding and familiarity with NDIS funding and planning processes
• Understanding of person-centred active support, positive behaviour support and its implementation within a diverse team.
• Passionate about supporting people with mental health and intellectual disability
• Knowledge of and skill with coaching, supervision, and planning practices.
• Competencies using Microsoft Office software programs

Requirements

• A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don’t already have them).

• Current First Aid Certificate with CPR

• Evidence of COVID-19 vaccination status, including booster

• Current unrestricted Australian Driver’s License

Benefits

Why Join Us?

• We are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice, if this resonates with you, come join us!

• Join a supportive and collaborative culture where your contributions make a real impact.

• Enjoy onsite parking and other benefits.

• Access to Not-for-Profit Salary Packaging.

Ready to Make a Difference?

Click "Apply" now and submit your resume. We look forward to meeting you!

We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

First nations people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply.

As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children’s wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect.

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