Customer Service Trainer Job at Elevare Branding, Sandy Springs, GA

WUZQREJjRlJhY3YvTjFDWmxLRUJ5b0QvTWc9PQ==
  • Elevare Branding
  • Sandy Springs, GA

Job Description



Elevare Branding is a forward-thinking creative firm dedicated to crafting meaningful brand experiences that drive impact, recognition, and lasting connections. Our team blends strategy, creativity, and innovation to elevate the presence of the clients we serve. We believe in cultivating talent, promoting growth from within, and empowering individuals to contribute ideas that shape the direction of our work. As we continue expanding our footprint, we are seeking driven and dynamic professionals to join our growing team.

Job Description



The Customer Service Trainer will play a key role in developing, delivering, and optimizing training programs that strengthen client teams’ service performance. This role focuses on leading training sessions, improving communication standards, and ensuring that customer-facing personnel adhere to company and client expectations. The ideal candidate is detail-oriented, confident in guiding groups, and capable of presenting information in a clear and engaging manner.

Responsibilities

  • Conduct onboarding and ongoing customer service training sessions for new and current team members.

  • Develop training materials, presentations, and guidelines to improve service quality.

  • Evaluate team performance and identify opportunities for improvement.

  • Implement training strategies that support consistency in communication, problem resolution, and customer experience.

  • Provide constructive feedback, coaching, and support to enhance individual and group development.

  • Maintain accurate records of attendance, progress, and performance outcomes.

  • Collaborate with management to ensure training aligns with company goals and client expectations.

Qualifications

  • Strong communication, presentation, and interpersonal skills.

  • Ability to lead, motivate, and coach individuals and teams.

  • Excellent organizational skills and attention to detail.

  • Professional presence and ability to facilitate both in-person and virtual sessions.

  • Problem-solving abilities and a commitment to delivering high-quality service.

Additional Information



 

  • Competitive salary of $51,000 – $54,000 per year.

  • Growth and advancement opportunities within the company.

  •  
  • Professional training and development programs.

  • Supportive and collaborative work environment.

  • Full-time position with stable, consistent scheduling.

Job Tags

Full time,

Similar Jobs

Boulders Resort & Spa Scottsdale, Curio Collection by Hilton

Front Desk Agent Job at Boulders Resort & Spa Scottsdale, Curio Collection by Hilton

 ..., and exclusive service in a uniquely dramatic setting 1,300 acres of the Sonoran Desert foothills with panoramic views of 12 million-year-old boulder formations. If that wasn't enough, our stylish restaurants offer captivating views from every turn and we are looking... 

Greco and Sons

CDL A Local Delivery Truck Driver Job at Greco and Sons

JJob Profile SummaryAll drivers run daily routes with frequent stops and are required...  ...picking up a loaded truck from a nightly delivery at the assigned loading dock and return...  ...Flexibility overtime as required, weekends and holidays as business needs require.... 

Chewonki Foundation

Outdoor Educator Job at Chewonki Foundation

 ...TheChewonki Foundationis seeking a passionateOutdoor Educatorwith excellent leadership skills to join the Chewonki Team!The Outdoor Educator position is a 3-season position spanning the beginning of April through the end of October. Location:Wiscasset, Maine (On... 

StretchLab - Walnut Creek

Pilates Instructor Job at StretchLab - Walnut Creek

StretchLab Walnut Creek is seeking passionate Pilates Instructors interested in helping people improve their freedom to move through a flexibility program built around one-on-one assisted stretch sessions. This is an amazing opportunity to gain experience in a new modality... 

808 Automotive Inc

Auto Mechanic Job at 808 Automotive Inc

 ...Auto Mechanic Purpose of Position: The purpose of the Journeyman / B level Technician is to have a highly trained and knowledgeable employee able to diagnose, inspect, repair, service, and overhaul vehicle problems and maintenance. Qualifications: All Journeyman...