Headquartered in Hongkong, we are running outsourcing teleservices for our clients in Beijing. For more information about our company, please visit To go with our business development, we need the following talents to join us.Open Position: Customer Service Representative--Full timer--German.Main Responsibility: 1. Identify and receive Customer Service inquiries, pre-sales questions, and technical issues through telephone and email from end-users, store personnel, and Concierge. 2. Provide follow up service and fulfill callback requests through phone and email from end-users, store personnel, and Concierge. 3. Escalate customer complaints and outstanding issues to CSE and Team Leader. 4. Coordinate with internal departments to provide timely feedback and result to queries received. 5. Fulfill any projects or assignments given by immediate superior. If you feel interested in this job, please send your resume and expected salary to(login to view email) The right persons will be contacted within 1 week after receiving the resume.
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